3.2. Projects

What are projects?

Projects - are workspaces that allow you to isolate agents and workflows. For example, this can be useful for segregating access between departments.

The number of projects is determined by the package you purchased, in accordance with the plans.

Creating and editing projects

When creating or editing projects, you can specify the project name, description, and field of activity. Once created, you can also view the system identifier and see who created the project.

After that, you can switch between projects in the top-left corner of the screen.